Difference between revisions of "Problem with garbled screen"
(→Affected Models) |
(→Problem description) |
||
| Line 6: | Line 6: | ||
This happens directly after starting up: even the BIOS splash screen is unreadable. The screen can stay garbled for a number of boots and then (seemingly random) it will be just fine right from the start. | This happens directly after starting up: even the BIOS splash screen is unreadable. The screen can stay garbled for a number of boots and then (seemingly random) it will be just fine right from the start. | ||
| − | It has furthermore been reported that there might be a relation between the temperature of the ThinkPad and the garbled screen, so that the display starts working fine when the ThinkPad has reached a certain temperature (like after 5 minutes of being powered on). | + | It has furthermore been reported that there might be a relation between the temperature of the ThinkPad and the garbled screen, so that the display starts working fine when the ThinkPad has reached a certain temperature (like after 5 minutes of being powered on). Also by applying pressure to a certain point underneath the Thinkpad (on A30s its below the information sticker on the underside). This seems to affect the garbled screen even more, which is highly noticable on a LILO boot screen. |
If the screen is exported via VNC the remote screen will also be garbled. | If the screen is exported via VNC the remote screen will also be garbled. | ||
Revision as of 05:31, 15 January 2006
Information about the problem of a randomly garbled screen.
Problem description
The symptom is a totally garbled screen (on the internal display) as seen in these pictures.
This happens directly after starting up: even the BIOS splash screen is unreadable. The screen can stay garbled for a number of boots and then (seemingly random) it will be just fine right from the start.
It has furthermore been reported that there might be a relation between the temperature of the ThinkPad and the garbled screen, so that the display starts working fine when the ThinkPad has reached a certain temperature (like after 5 minutes of being powered on). Also by applying pressure to a certain point underneath the Thinkpad (on A30s its below the information sticker on the underside). This seems to affect the garbled screen even more, which is highly noticable on a LILO boot screen.
If the screen is exported via VNC the remote screen will also be garbled.
Most likely this is a problem with the ATI videochip, can people who experience this indicate which chip their machines contains?
Looking at the effected machines, this is probably an issue specific to the ATI Mobility Radeon 7500
Affected Models
Affected Operating Systems
- all
Status
It is probably a problem of the graphics circuitry. In any case, it's a hardware problem and warranty will apply.
Solutions
You can have IBM fix the problem if your ThinkPad is still in warranty.
One reported workaround is suspending to ram after powering on and leaving it on power. This way the screen might still be fine after wakeup. The moment when you cold boot again, keep the laptop at the garbled boot screen for about 5 minutes, then do a normal reboot and press your thumbs.
The problem can also be due to bad contact on screen and/or keyboard connectors on motherboard. Try pulling out the keyboard and pushing slightly the connectors, the screen should display again correctly. If yes try puting a foam hold over the connectors and pull back the keyboard.
